Refund policy

↩️ Refund & Return Policy

We want you to love your purchase! If something isn’t right, we’re happy to help.

Eligibility for Returns

You may request a return or exchange within 2 days of receiving your order if:

  • The item is unused, unworn, and in its original packaging.

  • Tags and hygiene seals (for cosmetics/body care) are still intact.

Non-Returnable Items

  • Cosmetics, skincare, and fragrances (for hygiene and safety reasons)

  • Sale or discounted items

  • Used or damaged products

Return Process

  1. Contact us with your order details.

  2. Our team will confirm eligibility and share return instructions.

  3. Once we receive and inspect the item, we will process your refund or exchange.

Refund Method

Refunds are issued to your original payment method or as store credit.

Return Shipping

Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.